All,
I just want to share a recent experience with Exclusive Reels. I bought an Ari T´Hart Bighorn reel from Exclusive Reels and used it on a couple of trips. Long story short, it was awesome but when playing a 21" (measured) landlocked salmon in Maine it developed a wobble. Anyway, I contacted the company and they very quickly responded and dealt with it. I sent it back and as they felt they couldn´t repair it they sent a replacement.
So, a BIG pat on the back to Thierry at Exclusive Reels for customer service!
Mike